PAYMENT INFORMATION

Credit card transactions will appear as REPS DESIGN STUDIOS on your statement. All prices are shown in US dollars. Payment made by credit card will be billed in US dollars.

TAXES: Because internet sales tax laws vary state to state, any and all taxes due are the responsibility of the buyer. Non-exempt Minnesota businesses will be charged 7.125% sales tax. 

SHIPPING AND DELIVERY INFORMATION

STANDARD SHIPPING USA AND CANADA:

Orders are usually shipped next business day. Most USA locations take 2-3 days depending on location. Canada orders may take longer. A valid street address is required for shipping all orders. Orders cannot ship before payment is cleared by payment processor. Estimated delivery dates and times are reliable but not guaranteed and are based on information provided by the delivery provider. 

Pedometer Express / Reps Design is not responsible for delays in delivery including, but not limited to manufacturing or scheduling delays; Holiday delays; delays with the shipper, trucker or other delivery method; delays in US Customs; or acts of nature. No discounts will be given for late delivery beyond our control.

RUSH SHIPPING:

Expedited shipping methods, including Overnight are available at prevailing rates to guarantee your order will reach you by a specific date and time. These charges will be added to your order. Please contact us BEFORE ordering if you require rush shipping. For the fastest reply, please fill out our CONTACT form. We will respond promptly.

CANADIAN ORDERS:

Pedometer Express welcomes orders from Canada. There are additional fees for Canadian orders. For the fastest reply and most economical shipping charges, please fill out our CONTACT form. We will respond promptly. If you are a Canadian resident with a US shipping address, there are no additional shipping charges. All prices shown are in US dollars. Payment made by credit card will be billed in US dollars.

INTERNATIONAL ORDERS:

Orders outside the USA require additional shipping charges and/or Customs Duties and Taxes. By placing an order with Pedometer Express, you agree to pay all Customs Duty and other applicable fees and charges required for entry into the Country of destination. All prices at Pedometer Express are in US dollars. Payment made by credit card will be billed in US dollars. Money orders must be issued in US funds payable by a US bank.

CANCELLATION:

If the purchaser should cancel an order, the purchaser is liable for the total value of the order, including shipping. Custom imprint and other custom orders are non-cancellable and non-refundable.

CUSTOM IMPRINT ORDERS:

Custom imprint orders are non-returnable and may not be exchanged for a different model. Ask for a sample of the pedometer model before customization as customized imprint orders are not returnable. Custom imprint orders may take additional time for completion.

PAST DUE ACCOUNTS:

For all orders over 60 days past due, a late fee of $50.00 plus 1.5% of the total due will be applied monthly (18% annually). Additional service charges may apply to all past due accounts. Orders past due 90 days will be sent to a collection agency. Non-payments sent to a collection agency are subject to additional charges by the 3rd party agency.

WARRANTY INFORMATION

PRODUCT WARRANTIES:

All products are tested at time of manufacture. Because products are purchased in large quantities for best pricing, Pedometer Express may not always re-test each item prior to delivery. A small percentage of any order may inadvertently include accidentally discharged batteries, non-working displays, or other manufacturing defects which are known only after the product is put into use. Manufacturing defects are covered by Pedometer Express Replacement Coverage.

PEDOMETER EXPRESS REPLACEMENT COVERAGE:

We will exchange any part of your order which is defective due to manufacturing defects not discovered during inspection and testing, if you notify us by phone or email within 10 days of receipt of your order. If the exact same item is not available, Pedometer Express may substitute an item of similar style and value. Note: Some pedometer models may be warrantied by the manufacturer. See package or instructions for manufacturer warranty / replacement.

Contact us before returning any merchandise. Returned merchandise must include all original packaging. Pedometer Express is not liable for damages caused during shipping. Merchandise damaged during shipping must be settled with the carrier.

Keeping the product in proper working condition is the sole responsibility of the user(s(. Breakage or damage of any kind caused by the end user is not covered by Pedometer Express Replacement Coverage. There is a 12% restocking fee on any returned merchandise which is found to be in good working order. Shipping fees are not reimbursable and return shipping fee may apply.

RETURNS / REFUND INFORMATION

RETURNS AND REFUNDS:

Orders are non-returnable and non-refundable. Pedometer Express does not guarantee products(s) to be suitable for a particular use or purpose and does not offer refunds if a product does not meet expectations.

Purchaser and users agree pedometers, accelerometers and other products from Pedometer Express are not medical devices. Measurements, including steps taken, distance walked, calories and fat calories burned are for estimating personal progress only. Accuracy may vary depending on each user’s stride, weight, metabolism and/or other factors. Pedometer Express makes no claims regarding weight loss or other health benefits.

CLAIMS:

Upon receipt of shipment, if anything is missing or damaged, packing materials and cartons must be held until the freight claim is settled. Claims for items damaged in shipment must be settled with the shipping company. Pedometer Express / Reps Design is not liable for damages caused during shipping. Concealed shortages must be reported within 7 days of delivery. No claims for concealed shortages and/or damages will be allowed unless reported to our office within 7 days of delivery.

No amendment to or modification of these terms and conditions will be binding unless in writing and signed by a representative of Pedometer Express / Reps Design.

DISCLAIMER INFORMATION

DISCLAIMER:

In stock merchandise limited to stock on hand, and available on a first come, first served basis. Quantity available may change on a daily basis. All pricing, descriptions, and photos are as accurate as possible. From time to time, one or more pedometer manufacturers may make improvements on internal components or redesign case styles or other cosmetic appearances. Actual product may vary slightly from what is shown on our web site. Pedometer Express reserves the right to correct pricing and layout errors. Prices subject to change without notice. Complete terms and conditions are provided with written quotes. 

Pedometer Express pedometers, accelerometers and other products are not medical devices. Measurements, including steps taken, distance walked, calories and fat calories burned are for estimating personal progress only. Accuracy may vary depending on each user’s stride, weight, metabolism and/or other factors. Pedometer Express makes no claims regarding weight loss or other health benefits.

AUTHORIZATION TO REPRODUCE LOGOS:

Purchaser is responsible and liable for all necessary permission and authorization for reproduction of trademarked or copyright logos or other intellectual property prior to manufacturing. Licensing fees or other expenses associated with usage of the logo or other intellectual property are the sole responsibility of the purchaser. Pedometer Express / Reps Design may use photos or other depictions of completed product(s) as examples for advertising purposes. If you do not wish to have your completed product depicted in this way, please let us know.

TRADEMARK INFORMATION:

PedometerExpress.com is legally owned By Reps Design Studios. The name Pedometer Express is a registered trademark with the United States Patent and Trademark Office and may not be used without permission from Reps Design, the legal owner. All rights reserved.


Privacy Policy

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 3 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through PayPal and Authorize.net. When processing payments, some of your data will be passed to PayPal or Authorize.net, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Please see the Authorize.net Privacy Policy for more details.