Below are the top 3 complaints we hear from customers who come to us AFTER their bad experience with another supplier. Click or tap each emoji face to learn more.
BEWARE THE DOLLAR DEAL! Pedometers are electronic devices, containing a memory chip, circuit board, a battery and other parts. Add the cost of labor, shipping costs, a little bit of profit, and common sense says when something is sold so cheaply, corners had to be cut somewhere before you buy them.
Unfortunately, when you ask for “the cheapest pedometer”, some suppliers are more than happy to take advantage of the request. Some see it as an opportunity to unload old, defective, returned or rejected products. Buying the cheapest pedometers is no bargain if your pedometers don’t work as expected. The phrase “you get what you pay for” is certainly true here.
At Pedometer Express, we may not be the cheapest, but we are the best value for your dollar. We’ll work with you to provide a quality item you can rely on to help make your program a success.
NOT ALL SUPPLIERS ARE BASED IN THE USA. It turns out many suppliers are based in foreign countries. They advertise too-good-to-be-true prices on the internet and some right on Amazon. They may even offer free shipping. Your order may take weeks, even months to reach you.
Just because you can see a web site in the USA doesn’t mean the company is located here. Your money could be going to someone in another country. It may be difficult, if not impossible to speak to customer service if you have a question or problems. These companies will offer to refund your money if your pedometers don’t show up. Of course they should, but that’s little consolation when you have a walking program and no pedometers!
A reputable company should tell you where they’re located. Pedometer Express is located in Fertile Minnesota USA. You are welcome to call us at 218-945-3003 during regular business hours. All USA- based companies are listed with the Better Busines Bureau. Pedometer Express has an A+ rating with the Better Business Bureau.
HOW MUCH DOES THE SUPPLIER KNOW ABOUT WHAT THEY’RE SELLING? Avoid companies who sell everything from pedometers to beer bottle openers. Their goal is to put a logo on something to sell you. Pedometers may sit on a shelf for months, even years before they are pulled out to be imprinted. As we like to say, the name tells you all you need to know. The word “imprint” may be in their name. The word “pedometer” is in ours.
At Pedometer Express, our business is pedometers and trackers since 2006. Better quality products means fewer complaints from walkers and more satisfied program coordinators. (If you want an imprint on your bulk order, we can do that too.)